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Frequently Asked Questions

Founder and lead investigator Sarah Martinez has 10 years of investigative experience and has solved hundreds of cases throughout her career as a Deputy Sheriff, Law Enforcement Officer, and Investigative Reporter and Journalist.

She has assisted in the investigation of homicides, robberies, sexual assaults, kidnaps, and missing persons, among others. She conducted major surveillance operations throughout her county and has gone undercover for the D.E. Task Force.

Her experience not only gives her the tools she needs to solve cases, but it has also granted her the empathy and mental fortitude to be her clients’ #1 advocate when they need it the most.

The police are usually overloaded with cases that need immediate attention and have limited resources that are already spread thin. The police themselves sometimes hire private investigators to help with cases.

The police also don’t investigate civil disputes until they are absolutely sure that a crime has been committed. For example, as infidelity is not itself a crime, the police are unlikely to help you. Privacon Investigations, on the other hand, offers infidelity investigation services.

Privacon assigns a single investigator to each case. The assigned investigator will be solely dedicated to your case and will serve as your primary contact throughout the investigation.

Our business hours are 7:00 AM – 6:00 PM from Monday to Saturday and 9:00 AM to 3:00 PM on Sundays.

No, we don’t charge for consultations, so don’t hesitate to reach out. Fill up the form at the top of our Contact Page to request a free consultation or contact us directly by emailing [email protected] or calling +1 716 544 0230.

There are too many variables that can affect the total cost of an investigation. However, the average hourly rate for Private Investigators is $150. For an accurate estimate, request a free consultation by filling up the form on our Contact Page.

Each case is assigned a dedicated investigator. Once the investigation is concluded, we’ll prepare a court-ready investigative report that includes video and photographic evidence and detailed descriptions of our findings. We are prepared to testify in court if needed.